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Shipping Policy
1. Order Processing
Orders are processed within 24 hours of receiving payment to ensure fast fulfillment and meet customer expectations.
2. Estimated Shipping Time
Shipping times typically range from 6 to 10 business days, depending on the customer's location.
3. Shipping Costs
Shipping costs are clearly displayed at checkout, allowing customers to know the final cost before completing the purchase.
4. Shipping Confirmation and Tracking
After the order is shipped, a tracking number is emailed to the customer, enabling them to monitor the shipment until it arrives.
5. Customs Fees and Taxes
Please note that [Ishtarh] is not responsible for any customs fees or taxes imposed on orders. Any additional charges applied after shipping (such as customs duties or taxes) are the responsibility of the customer.
6. Damages During Shipping
If an order arrives damaged, please contact us immediately at [] with clear photos of the damage. We will replace the damaged product or provide a refund according to our policies.
7. International Shipping
For international orders, shipping times may vary by country. Customers are advised to check the shipping policies of their country before completing the purchase.